"Superb Customer Service"
I enjoyed working with Sue for my large residential flooring project. She was able to come in the evening and meet my schedule. The installers worked well and did a fine job installing over the course of two days. I like giving my money to a local company and to a woman-owned business. Btw, a competitor quoted me $2k more for this project!
OUR RESPONSE
Thank you so much, Jessica, for your outstanding review and kind comments. We are able to save you money because we have streamlined our operations. We will have been in business for 40 years this coming September and have never had a showroom. I started shop-at-home flooring business because it saves money, a selection is better made in the environment in which it will be installed, the site must be inspected and measured anyway so a visit is inevitable, and it is much more convenient for the customer who can now make a decision in the relaxed atmosphere of his/her home. I do not compromise on the quality of materials or installers. Ultimately, materials and installation are all that are required and should always be high quality. Most discount stores offer lower quality materials and pay their installers less, but still maintain a huge overhead. We do the opposite. Also, thank you for wanting to support my local small business. I very much appreciate every sale and love the personal connection with my customers. My very best wishes to you!